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Enhancement

Customer Portal Just Got an Upgrade: Get Paid Faster. Get Tipped More.

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Shared by Product Team • July 25, 2025

What’s New:

We’ve brought the same high-converting magic from the Estimates Page redesign to the rest of the Customer Portal — now fully optimized for faster payments, easier invoicing, and smoother tipping.

This is more than a visual update — it’s designed to put more money in your pocket and reward your team.

Why It Matters for Your Business:

These upgrades directly impact your bottom line:

  • 💳 Get paid faster → streamlined payment flow + easier card storage
  • 📱 More mobile-friendly → most customers use their phones, now the portal works perfectly on them
  • 💸 Get tipped more → guided tipping experience improves conversion
  • 👥 Track team performance → tip tracking by employee is coming soon
  • 🔒 Fewer payment errors → improved Stripe integration and card handling

What’s Included:

🧾 Invoice Page Redesign

  • Cleaner, easier-to-read invoices
  • Fully mobile-optimized experience
  • Faster load times and improved navigation

💳 Payment Improvements

  • Smoother credit card entry and updates (via Stripe’s latest APIs)
  • One-click payment experience from mobile devices
  • Better error handling and fewer failed transactions

🎁 Tipping System Overhaul

  • Guided tipping options (10%, 15%, 20%, or custom)
  • New design encourages more generous tipping
  • Tip assignment by employee coming soon (aligned with new No Tax on Tips legislation)

Who This Affects:

  • Already using the Customer Portal?

These updates are live in your account — no setup required. Just send invoices like normal and enjoy the smoother flow.

  • Still sending paper or PDF invoices?

You’re missing out — the upgraded portal is built to increase tips, reduce admin time, and get you paid faster.