Increased Reliability of Automated Actions and Database Performance

We’ve rolled out a major infrastructure upgrade to improve the speed and reliability of Automated Actions in Copilot — the system that powers things like email sends, text notifications, invoice generation, and more.

✨ What’s New

• 🔄 Migration to Amazon Aurora — a high-performance database up to 5x faster than standard systems
• 🧠 50% reduction in database load, improving speed and reliability platform-wide
• ⚙️ Faster execution of automated workflows during peak hours
• 💪 Stronger infrastructure using scalable SQS queues
• 🔁 Faster failovers, continuous backups, and seamless scaling during peak demand

🔧 Why It Matters

These upgrades make Copilot faster, more reliable, and built to scale with your business.

You’ll notice:

• ⏱️ Quicker load times
• 🔐 Improved uptime
• 📈 More consistent performance during high-volume operations

This project was rolled out in phases to reduce risk, monitor performance, and ensure a smooth transition. It’s now fully deployed and live across all accounts.