Homeworks membership billing: proactive warnings, payment retry, and a 10-day grace period

We updated the Billing tab in Homeworks (where you manage your subscription to Homeworks) to help you catch card and payment issues on your membership early, and to keep you working if something does go wrong.

What's new:

• Card expiration warnings in the app. If the card on file for your Homeworks subscription is about to expire, a dismissible banner shows up 30 days out, and a non-dismissible banner shows up at 7 days. Both banners include a quick action to update your card without leaving the page you're on.
• Self-serve payment retry. When a subscription payment fails, you'll get a notification with the reason. Once the issue is fixed on your end (for example, moving funds into your account), you can retry the payment from the app.
• 10-day grace period on failed payments. If your membership payment fails, your account will keep full access for 10 days. A persistent warning shows the issue and what to do next.
• New expiration page. If the grace period ends without a successful payment, you'll see a new page where you can downgrade to free or pick a new paid plan, instead of being locked out with no path forward.

Why we built this:

Too many business owners were getting locked out of their Homeworks accounts because the card on file for their membership expired or a subscription payment failed without warning. These updates give you a heads-up before issues happen, time to fix them if they do, and a clear way to get back on track.