Bug Fixes and Improvements for May 27, 2026

New update for Homeworks, including several bug fixes and improvements:

Bug Fixes

• Dispatch Board: Fixed an issue where map markers were stale after changing the date range, employee filter, or scrolling through additional events, so the map now stays in sync with the visits shown in the table.
• Text Messaging: Fixed an issue where the SMS inbox would freeze with a loading spinner when opening a conversation. The inbox now shows a clear error message after 15 seconds instead of hanging, and a background automation that was overloading the database has been throttled to prevent platform-wide slowdowns.
• Mobile (Field Force): Fixed an issue on Android where the text conversation page reloaded when scrolling up to view older messages, so reps can now read message history without unexpected refreshes.
• Scheduling: Fixed an issue where multi-step program budgeted hours were not transferring to the generated visit, so visits now reflect the correct planned time.
• Estimates: Fixed an issue where creating a visit from an estimate cleared out the applied tax rates, so taxes from the estimate now carry through to the visit and invoices stay accurate.
• Estimates: Fixed an issue where apostrophes and smart quotes in service names or descriptions printed as garbled characters on Clean Style estimate PDFs, so customer-facing documents now display correctly.
• Customers: Fixed an issue where customer names and addresses were saved in lowercase even though they appeared capitalized in the form, so names like "John Smith" now save the way they look on screen.
• Reports: Fixed an issue where the Show Revenue Projection button on the customer profile did nothing for employees with Reports access. The button and projection panel now appear and work correctly for those employees.
• Dispatch Board: Fixed an issue where filtering by multiple employees caused shared jobs to appear duplicated in the list and inflated the total job count, so each job now shows up once with an accurate count.

Improvements

• Text Messaging: Redesigned the SMS inbox with new All and Unread tabs replacing the old All / Open / Done filter. Conversations now show an unread badge, you can flag threads with a new Mark as Unread action, and a loader appears while paginating through long conversation lists.
• Performance: Sped up the customer email history and timeline by switching to indexed lookups and removing slow text-matching fallbacks, so customer pages and the email history view load noticeably faster.
• Performance: Cleaned up legacy customer-to-email linking behind the scenes and improved how emails are matched to the correct customer, reducing the chance of correspondence showing up on the wrong customer's timeline.
• Time Tracking: Improved how visit timers and skip-visit actions are handled behind the scenes, so the timer shown on a visit reflects the correct user and skipping a visit cleanly stops any active timers.

Have feedback or questions? Contact our support team.