Bug Fixes and Improvements for April 23, 2026

Bug Fixes

• Customers: Fixed a white screen that appeared when opening a customer profile after connecting a Stripe account.
• Customers: Fixed customer search returning no results when the search query included a space, making it impossible to find customers with multi-word names.

• Billing: Fixed an issue where customers with active paid subscriptions were being incorrectly downgraded to the Solo tier.
• Invoicing: Fixed payment receipts showing an inflated total caused by processing fees being counted twice, so the amount on receipts now matches what appears in payment history and the Customer Portal.
• Customer Portal: Fixed paid invoice totals in the Customer Portal incorrectly showing processing fees as if they were charged twice.
• Reports: Fixed the Sales Tax Report showing totals that didn't match the Invoice List due to different filtering logic and calculation sources being used across the two views.
• Schedule: Fixed the recurring series list displaying the original rule start date instead of the date of the first actual scheduled event.
• Schedule: Fixed the Qty/Hr field not updating when selecting a service in the Add Visit modal and on the Recurring Event Details page.
• Schedule: Fixed an edge case where recurring events with overlapping same-day entries could produce an internal count mismatch, improving the reliability of recurring series updates.
• Communications: Fixed the Unsubscribed tag reappearing after being manually removed, and fixed emails still being delivered to customers with that tag applied.
• Messaging: Fixed an error that prevented SMS conversation threads from loading, especially on mobile browsers.
• Mobile (Field Force): Fixed assigned visits not appearing in the Mobile (Field Force) schedule for some users despite being correctly assigned in Homeworks.
• Mobile (Field Force): Fixed overnight clock-in sessions being automatically clocked out at midnight, even when the auto clock-out setting was turned off.

Improvements

• Reports: Updated the Sales Tax Report with new filter options (Sent or Paid, Sent Only, Paid Only, Sent and Paid) and an improved summary that now separately breaks out taxable sales, processing fees, and a grand total, making it much easier to reconcile with the Invoice List.
• Communications: Added a confirmation step to the customer unsubscribe flow to prevent accidental or automated unsubscribes from incorrectly marking customers as opted out.
• Customers: Improved the customer import tool with smarter column auto-mapping, duplicate detection, and support for importing tags. Also added better compatibility with files exported from Jobber, Service Autopilot, and Yardbook.

Have feedback or questions? Contact our support team.