Bug Fixes and Improvements for February 19, 2026

New update for Copilot, including several bug fixes and improvements:

Bug Fixes

• Routing: Fixed an issue where routes could not be optimized or saved for customers imported from CSV when their properties were missing map coordinates, so imported customers can be routed normally.
• Estimates: Fixed an issue where using Customer Status or Customer Tags filters on the Estimates list could show duplicate estimates, so filtered results display correctly with no repeated entries.
• Estimates: Fixed an issue where adding some specific services to an estimate could trigger an error and fail.
• Estimates: Fixed an issue where saving an estimate could fail with an unexpected error when a service name contained extra spaces, so estimates save reliably even if service names are formatted inconsistently.
• Schedule: Fixed an issue where moving a recurring event and selecting “Move All Unclosed Visits” could reset BH values to 0, so existing BH values are preserved for all affected visits and no data is lost.
• Schedule: Fixed an issue where updating BH could shift a visit to the wrong date for accounts in timezones ahead of UTC (including Brisbane), so visits stay on the correct day after saving across single, recurring, multiday, and waitlist events.

Improvements

• Routing: Improved route optimization to automatically look up missing property coordinates and save them once found, so the Dispatch Board is more reliable when working with imported data.
• Dispatch Board: Updated map loading to persist successfully retrieved coordinates (not just display them), reducing repeated location lookups and improving consistency across sessions.
• Customers: Adjusted property details to only show coordinates when they actually exist, making it easier to spot and correct location issues that affect routing.

Have feedback or questions? Contact our support team.